Our commitment to your privacy
The Homeopathic Education Portal is designed to collect only the information necessary to deliver the services you request. We respect your privacy and handle all personal data with care.
Information we collect
Depending on how you use the platform, we may collect:
- Information you provide directly — your name, email address, contact details, onboarding questionnaire responses, booking information, and purchase details
- Technical information — browser type, device, IP address, and security log data needed to keep the platform functioning safely
- Transaction information — purchase records, order details, and fulfilment data for products and services you buy through the platform
How we use your information
Personal information is used to:
- Respond to your enquiries and provide requested services
- Process purchases, bookings, and membership access
- Complete onboarding and record required consents and acknowledgments
- Maintain the security and stability of the platform
- Fulfil legal, tax, and record-keeping obligations where required
We do not sell your personal information. We do not use it for purposes unrelated to the services you have requested.
Data retention
Personal information is retained only for as long as it is reasonably needed for the purpose it was collected, or as required by applicable law. When information is no longer needed, it is securely deleted or anonymized.
Third-party services
The platform uses trusted third-party providers for hosting, payment processing, email delivery, analytics, and fulfilment. These providers process limited personal information only as needed to deliver their specific services and are selected for their security and privacy standards.
Cookies and analytics
The platform uses essential cookies and analytics tools to maintain functionality and understand broad usage patterns. These tools are not used to build advertising profiles or collect unnecessary personal information.
Your rights and choices
You may choose not to provide personal information, though this may limit access to certain services, purchases, or protected areas of the platform. If you need to request access to, correction of, or deletion of personal information you have provided, contact us through the Contact page.
Updates to this policy
This privacy policy may be updated as the platform evolves. Significant changes will be communicated clearly. Continued use of the platform after updates constitutes acceptance of the revised policy.
Questions
For privacy-related questions or requests, reach out through Contact.